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Frequently Asked Questions

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Welcome to the Staying Sharp FAQs. Below you’ll find a list of our most commonly asked questions about the Staying Sharp platform. Want to learn more about AARP or have questions about your membership? Visit the AARP FAQs.

What is the price of Staying Sharp?

With an AARP membership, Staying Sharp is an included benefit, with access to Brain Health Challenges, articles, recipes, activities, videos and fun brain games. You must activate Staying Sharp for access.

AARP members also have the option to add access to the Brain Health Assessment and receive personalized recommendations.  The Assessment can be taken once every 90 days.  There is a onetime payment of $7, or AARP Rewards members can redeem 9,000 points for a digital gift card to take the Assessment. Not an AARP Rewards member yet?  Enroll in AARP Rewards

If you are not an AARP member, you can purchase the entire program with the Assessment for $35.99 per year.

What is Staying Sharp?

Staying Sharp is a program that educates about the pillars of brain health and provides activities, recipes, videos, Brain Health Challenges and more to help you live a brain-healthy lifestyle.. Staying Sharp follows guidance from the Global Council on Brain Health to translate the science into brain-boosting actions.  

How do I activate my AARP Staying Member Benefit?

Go to the Staying Sharp Get Started page and log in with your AARP member account. After logging in, click the Activate button and start exploring all Staying Sharp has to offer. 

If you are a member and need to create an account, go to the registration page. After you're registered, and logged into the Staying Sharp website, click the Activate button and start exploring all Staying Sharp has to offer.

Where do I start?

Staying Sharp empowers you to choose your path. Explore articles, activities, recipes, videos, Staying Sharp Brain Health Challenges and more on your own.

If you want personalized recommendations, you can choose to add access to the Staying Sharp Brain Health Assessment. There is a onetime payment of $7 for AARP Members, or AARP Rewards members can redeem 9,000 points for a digital gift card to take the Assessment. This onetime payment gives you access to take the Assessment every 90 days to track your progress. Not an AARP Rewards member yet? Enroll in AARP Rewards

How does Staying Sharp affect brain health?

Scientific research shows that your lifestyle can have a big impact on brain health. That's why Staying Sharp offers you articles, videos, recipes, Brain Health Challenges and more that are designed around the pillars of brain health - which are based on lifestyle behaviors.

What are the six pillars of brain health?

The pillars of brain health are based on scientific research that shows that when you develop healthy habits based on all the pillars, you can help protect you brain health. Staying Sharp empowers you to develop meaningful and lasting brain-healthy practices that are based on the pillars of brain health.

  • The Be Social pillar is about having strong connections with friends, family and your community.
  • The Eat Right pillar is about getting the right nutrients to feed your brain.
  • The Manage Stress pillar is about keeping stress under control.
  • The Ongoing Exercise pillar is about staying physically active.
  • The Restorative Sleep pillar is about getting quality sleep.
  • The Engage Your Brain pillar is about challenging your mind.

What do you mean "evidence-based information?"

Staying Sharp follows guidance from the Global Council on Brain Health. We also have a rigorous scientific review process for all content. The articles you’ll find on Staying Sharp are developed by professional health journalists who interview top doctors, scientists and researchers in order to bring you the latest science on brain health. Rather than rely on single studies that make headlines, we use these experts to help us evaluate the entire body of scientific research around a topic. Next, the content is thoroughly reviewed by our staff fact-checkers, who back up the writers and editors. In addition, our articles provide a link to relevant research so you can dig deeper into the scientific research.

Does Staying Sharp offer any voice-enabled Alexa skills for my Amazon Echo speaker?

Yes, one Alexa skill is available: The Staying Sharp Memory Game from AARP. Use voice commands to play simple games with words and numbers. The level of difficulty will adjust, based on how well you’re doing. Alexa will give you feedback for each answer. When you finish a game, Alexa will reveal your score. To learn how to enable this skill on your Amazon Echo speaker, see the Voice Games link in the footer of this website.

What is the Staying Sharp Brain Health Assessment?

The Staying Sharp Brain Health Assessment gives you a snapshot of how your brain performs, based on five cognitive tests and how your lifestyle supports your brain health. In addition, you get personalized recommendations that are based on your results in order to help you maintain and improve brain health. 

Is there a fee for the Staying Sharp Brain Health Assessment?

Yes, there is a onetime payment of $7 for AARP Members, or you can redeem 9,000 points for a digital gift card to take the Assessment. This onetime payment gives you access to take the Assessment every 90 days in order to track your progress. Not an AARP Rewards member yet? Enroll in AARP Rewards.

If you are not an AARP member, the cost of Staying Sharp and the Assessment is $35.99 per year.

I redeemed AARP points for the Assessment. How do I start the Assessment?

Please check your email for the digital gift card that enables you to start the assessment. The email contains a link and your unique redemption code to access and start the assessment. You may also be interested in “How should I prepare for the Brain Health Assessment?" section.

How should I prepare for the Brain Health Assessment?

The cognitive tests in the Brain Health Assessment are scientifically valid, and your responses are carefully measured. To prepare for the Assessment, please consider these guidelines:

·      Find a quiet room with no distractions. Make sure that pets are put in another room and also switch your phone to silent mode.

·      Get a good night’s sleep the day before taking the Assessment so you are well rested.

·      Pay careful attention to the instructions before each test.

·      Set aside up to 30 minutes to complete the Assessment.

What will the Brain Health Assessment tell me?

The Assessment tell you what your overall brain health score is after you complete each cognitive test and the lifestyle questionnaire. You'll also get individual scores for each cognitive test (working memory, cognitive flexibility, sustained attention, recognition memory and processing speed) and lifestyle behavior (nourish, discover, connect, move, relax). Your results will also tell you how you can improve your Brain Health Score.

How long does the full Brain Health Assessment take?

The Brain Health Assessment takes approximately 20 to 30 minutes to complete. We recommend that you find a quiet place and finish it in one sitting. If you get interrupted or need to step away for some reason, we’ll save your spot for up to one hour.

Where are my Brain Health Assessment results?

Sometimes it can take a few extra minutes to process your results. Please wait five minutes and revisit your Assessment Results page on Staying Sharp.  If your results are not available, please email StayingSharpHelp@aarp.org so we can help you. 

How often should I take the Brain Health Assessment?

The Brain Health Assessment is available to take every 90 days. This gives you time to take action, based on your personalized recommendations, and lets you see how your score changes over time. 

How does Staying Sharp personalize my recommendations?

Based on a comprehensive review of your assessment results, we'll provide articles, videos, activities, recipes and other content that we think you'll find is the right fit for your style.

 

What is a Brain Health Challenge?

A Staying Sharp Brain Health Challenge is an opportunity to learn a new skill for better brain health.  Challenges enable you to learn about a skill that's vital to brain health, to explore the skill more by playing a fun digital exercise, and then to apply the new skills by choosing activities you can incorporate into your daily life.

What is an Activity?

Activities are actions you can incorporate into your everyday life to support your brain health.

Do brain games build brain health?

The research on brain games continues, and there is no consensus that games by themselves can have a meaningful long-term impact.  AARP developed Staying Sharp to educate about the pillars of brain health and provide a program with activities, recipes, Brain Health Challenges and more to help you live a brain-healthy lifestyle. When you explore Staying Sharp, you'll discover there's more to brain health than games.

Staying Sharp has curated a selection of brain games because they are a fun way to take a break. We strongly recommend a holistic approach to brain health, which includes staying physically active, eating well, managing sleep and stress, learning more and being social.

What is My Plan?

My Plan is a great way to keep track of things that inspire you to take action for better brain health. When you find an article, activity or recipe you want to try, click the plus sign and it will be added to My Plan. You can mark items as complete or you can leave them in My Plan to remind you to work on the activity. 

What is the Daily Puzzle?

The Daily Puzzle is a quick and fun puzzle you can solve each day.  It's not interactive, so you may prefer to print it out to solve it. It's new every day, and we think it is a great way to get your daily brain-health habits started.

How do I get the answer to the Daily Puzzle?

The answer to the daily puzzle can be found by visiting the Daily Puzzle and clicking on the Reveal Answer link underneath the puzzle.

What is Brain Palette?

Express how you’re feeling by using this interactive feature to create your unique Brain Palette. You can generate your very own Brain Palette by simply adjusting the colors and brightness until you find the perfect hue that expresses how you're feeling. 

What is the Global Council on Brain Health?

The Global Council on Brain Health (GCBH) is an independent collaborative of scientists, doctors, scholars and policy experts that was created to provide trusted information on how you can maintain and improve your brain health. The GCBH was convened by AARP in collaboration with Age UK, the United Kingdom's largest charity that's dedicated to helping everyone make the most of later life.

How does the GCBH impact Staying Sharp?

The GCBH looks at evidence-based scientific research on brain health to determine what lifestyle changes and activities may positively impact brain health, versus. those that do not – or are not as yet proven to have impact. Specifically, it will look at each pillar of brain health to provide guidance on what actionable steps may be taken in each pillar in order to promote a positive impact on brain health. Staying Sharp’s content and activities are aligned with, and will evolve with, the latest findings.

Does Staying Sharp meet all accessibility standards (accessible to consumers with vision, hearing or sensory impairments)?

Staying Sharp content complies with all applicable accessibility standards. The Brain Health Assessment is a scientifically valid test that requires vision and sensory skills. For example, there is a cognitive memory where a series of words appear on the screen for a few seconds, and then you are tested on what words were displayed. There are also fun games that require similar skills.

How do I unsubscribe from your email list?

Click the Unsubscribe link at the bottom of your email.

What personal information does AARP keep on file, and how is it used?

Read our Privacy Policy to understand how AARP collects, uses, shares and protects personal data.

Is my personal info secure?

Read our Privacy Policy to see how we protect personal data. 

Does AARP share my personal info or sell it to any other companies?

Read our Privacy Policy to understand how AARP collects, uses, shares and protects personal data. 

Where can I read your privacy policy?

Read our Privacy Policy

Where can I read your terms of use?

Read our Terms of Use.

What is the relationship between Staying Sharp and AARP?

AARP developed Staying Sharp in order to offer smart ways to boost brain health with inspiring and empowering information and tools that are based on the latest science

How can I order Staying Sharp for my company?

For partnership opportunities or bulk subscriptions, please reach out to our Business Development team.

How do I bookmark Staying Sharp?

In most browsers, you can bookmark Staying Sharp by using the tools next to your web address input field.

Is there a Staying Sharp app I can download?

Staying Sharp is accessible via a web browser on a desktop, tablet or mobile device.

I’m having trouble logging into the site. Now what?

First, try resetting your password. Are you still having trouble? Reach out to us at StayingSharpHelp@aarp.org

What if I forget my password?

Click reset your password if you’ve forgotten your password.

What browsers are supported by Staying Sharp?

Staying Sharp supports Internet Explorer 11 and above, and we recommend always using the most recent versions of Firefox, Chrome or Safari for the best experience.

What if games do not play, or I see a blank page?

Please check your browser settings to block third-party cookies or to block the Adobe Flash plug-in. Some games may require third-party cookies or Adobe Flash to work in your browser.

Customer Support

By Phone

Toll-Free Nationwide: 866-747-7512 

Toll-Free Spanish: 877-342-2277

International Calls: 202-434-3525

Hours: Monday to Friday: 7 a.m. - 11 p.m. ET

By Email

StayingSharpHelp@aarp.org

By Mail

AARP 601 E Street, NW Washington, DC 20049