Frequently Asked Questions

We're here to help.

Welcome to the Staying Sharp FAQs. Below you’ll find a list of our most commonly asked questions about the Staying Sharp platform and our new mobile app. Want to learn more about AARP or have questions about membership? Visit the AARP Help Center.

Customer Support

AARP Help Center

By Phone

Toll-Free Nationwide: 866-747-7512 

Toll-Free Spanish: 877-342-2277

International Calls: 202-434-3525

Hours: Monday to Friday: 8 a.m. – 8 p.m. ET

By Mail

AARP 601 E Street, NW Washington, DC 20049