Frequently Asked Questions
We're here to help.
Welcome to the Staying Sharp FAQs. Below you’ll find a list of our most commonly asked questions about the Staying Sharp platform and our new mobile app. Want to learn more about AARP or have questions about membership? Visit the AARP Help Center.
What is Staying Sharp?
Staying Sharp is a program that offers science-based resources to empower you to take control of your brain health. You can also unwind with fun games, but research shows lifestyle behaviors may have the biggest impact on brain health. That’s why we aim to make it easy to learn about healthy habits to engage your brain throughout the day.
What is the price of Staying Sharp?
Staying Sharp is an AARP member benefit that includes interactive learning and hundreds of articles, activities, videos and even recipes. We’re pleased to make available the option to add access to the Brain Health Assessment.
The exclusive AARP member price for the assessment is a onetime purchase of $14 for as long as your AARP membership is active. This value includes brain health scores, personalized recommendations and the ability to take the assessment every 90 days. If you are an AARP member enrolled in AARP Rewards, you can redeem 9,000 AARP Rewards points instead and save $14. Not an AARP Member yet? Enroll in AARP Rewards.
If you are not an AARP member, the cost of Staying Sharp with the Brain Health Assessment is $60 per year with automatic renewal.
How do I cancel my Staying Sharp nonmember subscription?
Click here or call 866-747-7512 to cancel your subscription. Please note, this is only for AARP nonmembers who want to cancel their annual subscription.
What does AARP Staying Sharp offer in the app?
The app includes the Brain Health 101 Challenge, which explores the six pillars of brain health — from managing stress to eating right — with CNN Chief Medical Correspondent Sanjay Gupta, M.D. And that’s just the beginning. The Staying Sharp app will continue to add science-based challenges. Be sure to allow push notifications from the app for alerts when new Brain Health Challenges are available.
Who can use the app?
Anyone can download and preview the app. Included in the preview is a video overview for Brain Health Challenges. AARP members, Staying Sharp subscribers and other authorized users can start and complete the Brain Health Challenges, save activities and articles to My Plan and sync your progress with the AARP Staying Sharp online program.
Will my aarp.org email and password work for the Staying Sharp app?
Yes, AARP members and Staying Sharp subscribers, as well as authorized users, can sign in to the app with the same email and password that you use for your AARP online account. If you’re not an AARP member, you can always join online. If you have any questions about the app, or if you’re having trouble signing in, call 866-747-7512.
Does the Staying Sharp app work with my iPhone?
Yes, the Staying Sharp app is compatible with iOS devices 14.2 and above.
Does the Staying Sharp app work with my Android device?
Yes, the Staying Sharp app is compatible with most devices running Android Nougat OS 7.0 and above.
Does the Staying Sharp app work on my tablet?
Currently the Staying Sharp app is optimized for small-screen devices (phones and small tablets).
Have more questions about the app?
Visit the Staying Sharp Mobile App FAQs.
I’m an AARP member, how do I get access to Staying Sharp?
Get started with Staying Sharp today by following these steps.
1. Visit stayingsharp.aarp.org/
2. Log in with your AARP member account
3. Click the activate button to start exploring all Staying Sharp has to offer
Need to create your AARP online account? Follow these steps.
1. Go to aarp.org/begin
2. Fill out the registration form by following the on-screen instructions
3. Be sure to provide information that matches your AARP membership record
I don’t want to join AARP, can I still get access to Staying Sharp?
Yes, click here to subscribe to Staying Sharp for $60 per year with automatic renewal.
How can my partner or spouse get access to Staying Sharp?
1. First, make sure you’ve added your spouse or partner as a secondary member for free. They must have a different email address than the primary member. Visit the AARP Help Center and follow the on-screen instructions.
2. Then, the secondary member can simply visit stayingsharp.aarp.org/, log in and click the activate button to start exploring all that Staying Sharp has to offer.
Where do I start?
We recommend taking a video tour of Staying Sharp. You can also use the navigation to explore articles, activities, recipes, videos, Editor’s Picks, Staying Sharp Brain Health Challenges and more on your own. Clicking the AARP Staying Sharp logo in the top left corner of every page will take you back to the home page.
What is the Staying Sharp Brain Health Assessment?
The Staying Sharp Brain Health Assessment gives you a snapshot of how your brain performs, based on cognitive tests and how lifestyle affects brain health. You also receive personalized recommendations that are based on your results, so you can learn about science-based habits to help support brain health.
The core assessment combines lifestyle questions and five cognitive tests that assess areas like memory, attention and processing speed. Additionally, the core assessment includes questions to help you understand how lifestyle choices can affect brain health. You’ll get an overall score and scores for each area. Take the assessment every 90 days to see how your brain changes over time.
There are eight additional tests that allow you to measure even more elements of cognition. They include tests in three areas: Non-Verbal Reasoning, Spatial Processing and Verbal Reasoning. You’ll get scores for each area. Take the tests every 90 days to see how your brain changes over time.
Is there a fee for the Staying Sharp Brain Health Assessment?
Yes, we’re pleased to make available the option to add access to the Brain Health Assessment.
The exclusive AARP member price for the assessment is a onetime purchase of $14 for as long as your AARP membership is active. This value includes brain health scores, personalized recommendations and the ability to take the assessment every 90 days. Not ready to buy? Members can try three free tests first. If you are an AARP member enrolled in AARP Rewards, you can redeem 9,000 AARP Rewards points instead and save $14. Not an AARP Member yet? Enroll in AARP Rewards.
If you are not an AARP member, the cost of Staying Sharp with the Brain Health Assessment is $60 per year with automatic renewal.
How do I purchase the Brain Health Assessment?
AARP Members who activated their Staying Sharp member benefit can purchase the assessment by following these steps.
1. Visit stayingsharp.aarp.org/assessment/
2. Click the get started button
3. Choose to purchase the assessment or redeem 9,000 AARP rewards points for a digital gift card to take the assessment
How can my partner or spouse purchase the Brain Health Assessment?
1. First, make sure you’ve added your spouse or partner as a secondary member for free. They must have a different email address than the primary member. Then visit the AARP Help Center and follow the on-screen instructions.
2. Next, the secondary member needs to activate their Staying Sharp benefit by logging in at stayingsharp.aarp.org/ and clicking the activate button.
3. Lastly, the secondary member can purchase the assessment at stayingsharp.aarp.org/assessment/. They can choose to purchase the assessment or redeem AARP rewards points for a digital gift card to take the assessment.
How do I use my AARP Rewards points to take the Staying Sharp Brain Health Assessment?
Once you’ve earned 9,000 points, you can redeem the Staying Sharp Brain Health Assessment from the “Members Only” section of the AARP Rewards Catalog. After you click the redeem button, you’ll receive an order confirmation email from AARP Rewards that includes your redemption code. To start the assessment, you’ll need to click the link in the email and enter your redemption code.
I redeemed AARP points for the assessment. How do I start it?
Please check your email for the digital gift card that lets you to start the assessment. The email contains a link and a redemption code to access and start the assessment. You can learn more in the “How should I prepare for the Brain Health Assessment?" section.
What does the Brain Health Assessment measure?
The Core Assessment looks at your overall brain health after completing each cognitive test and the lifestyle questionnaire. You'll also get individual scores for each cognitive test (working memory, cognitive flexibility, sustained attention, recognition memory and processing speed) and lifestyle behavior (Be Social, Eat Right, Manage Stress, Ongoing Exercise, Restorative Sleep, Engage Your Brain).
The additional tests tell you what your score is in three areas: Non-Verbal Reasoning, Spatial Processing and Verbal Reasoning.
How long does the full Brain Health Assessment take?
The Core Assessment and additional tests takes up to 40 minutes to complete. We recommend that you find a quiet place and finish it in one sitting. If you're interrupted or need to step away for some reason, you can pick up where you left off for up to one hour. After that, you may need to start over.
Where are my Brain Health Assessment results?
You should have your results in about five minutes, though sometimes it can take a few minutes longer. If your results are not available, please visit AARP Help Center so we can help you.
How often should I take the Brain Health Assessment?
You can take the Brain Health Assessment every 90 days so you can track your performance over time. This also gives you time to learn about and incorporate any brain-friendly habits you choose into your daily routine in between assessments.
How does Staying Sharp personalize my recommendations?
Based on a comprehensive review of your assessment results, we'll provide Brain Health Challenges, articles, videos, activities, recipes, and other content so you can learn about brain-friendly habits.
How should I prepare for the Brain Health Assessment?
Watch this video to familiarize yourself with the Assessment.
To prepare for the assessment, please consider these guidelines:
- Find a quiet room with no distractions. Put your pets in another room and switch your phone to silent mode.
- Get a good night’s sleep the day before taking the assessment so you are well rested.
- Pay careful attention to the instructions before each test.
- Set aside up to 40 minutes to complete the assessment.
What is a Brain Health Challenge?
A Brain Health Challenge is a fun, guided interactive learning activity designed to help you learn about building healthy habits for brain health. Each challenge starts with a pre-quiz. Then you’ll go through steps to learn new skills, practice them and then explore activities to get ideas for healthy habits you can incorporate into your day to help you live your best life.
What are Editor’s Picks?
Editor’s Picks are a curated set of guides to help learn about ways to keep our brain healthy, including The Brain-Heart Connection, How to Talk to Your Doctor, Guide to Brain-Health Supplements, Brain-Healthy Home Cooking and more. Each guide offers ways to learn more about the topic and explore activities you can incorporate into your day.
What is an Activity?
Activities are healthy habits you can incorporate into your daily life that are designed to help you learn about how to achieve brain health goals.
What is My Plan?
My Plan is a great way to keep track of things that inspire you. When you find an article, activity or recipe you want to try, click the plus sign and it will be added to My Plan. You can mark items as complete or you can leave them in My Plan to remind you to work on the activity.
What is the Brain PaletteTM Visual?
Express how you’re feeling by using this interactive feature to create your unique Brain Palette visual. You can generate your very own Brain Palette visual by simply adjusting the colors and brightness until you find the perfect hue that expresses how you're feeling.
How can I earn AARP Rewards points for badged Staying Sharp activities?
AARP members and Staying Sharp subscribers also enrolled in AARP Rewards can earn AARP Rewards points for Staying Sharp activities labeled with the AARP Rewards Badge. The latest eligible activities are available on the Earn List and are labeled as “Brought to you by Staying Sharp”. These activities will continue to evolve over time, so be sure to check out the Earn list on a regular basis.
How can I become an AARP Rewards Participant?
Visit www.aarp.org/rewards/ to learn more and enroll in AARP Rewards.
How often can I earn AARP Rewards points for Staying Sharp?
Each designated Staying Sharp activity will vary, so we suggest you refer to the Earn List page which lists the frequency you can earn points for each of these activities.
Why do certain Staying Sharp activities qualify for AARP Rewards points?
AARP Rewards points are allocated to participants to incentivize them to engage with select Staying Sharp activities. These Staying Sharp activities are badged for AARP Rewards. Check back frequently as new activities are added to the program weekly.
I completed the badged Staying Sharp activity; why don't I see my points?
There are two reasons you may not see your points:
1. You’ve reached your daily max
- You may not be receiving additional points if you’ve maxed out on your daily point limit. Members can earn up to 7,500 points daily.
- Badges on activities will be grayed out if you’ve reached your limit. You can get back to earning points tomorrow at 12:01 a.m. ET.
2. You may have not fully completed the activity, for example, badged videos have to be watched until the end in order to receive points. Quizzes require you to submit the answers or required information at the end of the activity in order to receive points.
If you are still experiencing issues, please visit AARP Help Center and click the chat icon so we can help you.
How do I use my Rewards points to take the Staying Sharp Brain Health Assessment?
Your AARP membership gets you exclusive access to digital gift cards you can redeem with points. Once you’ve earned 9,000 points, you can redeem the Staying Sharp Brain Health Assessment from the “Members Only” section of the AARP Rewards Catalog. After you click the redeem button, you’ll receive an order confirmation email from AARP Rewards that includes your redemption code. To start the assessment, you’ll need to click the link in the email and enter your redemption code.
What is the Global Council on Brain Health?
The Global Council on Brain Health (GCBH) is an independent collaborative of scientists, doctors, scholars and policy experts that was created to provide trusted information on how you can maintain and improve your brain health. The GCBH was convened by AARP in collaboration with Age UK, the United Kingdom's largest charity that's dedicated to helping everyone make the most of later life.
How does the GCBH impact Staying Sharp?
The GCBH looks at evidence-based scientific research on brain health to determine what lifestyle changes and activities may positively impact brain health, versus. those that do not, or are not as yet proven to have an effect. Specifically, it will look at each pillar of brain health to provide guidance on what actionable steps may be taken to promote a positive impact on brain health. Staying Sharp’s content and activities are aligned with, and will evolve with, the latest findings.
What do you mean by science-based information?
Staying Sharp follows guidance from the Global Council on Brain Health. We also have a rigorous scientific review process for all content. The articles you’ll find on Staying Sharp are developed by professional health journalists who interview top doctors, scientists and researchers to bring you the latest science on brain health. Rather than rely on single studies that make headlines, we use these experts to help us evaluate the entire body of scientific research around a topic. Next, the content is thoroughly reviewed by our staff fact-checkers, who back up the writers and editors. In addition, our articles provide a link to relevant research so you can dig deeper into the scientific research.
What are the six pillars of brain health?
The pillars of brain health are based on scientific research that shows a healthy lifestyle protects the brain. Staying Sharp empowers you to develop meaningful and lasting brain-healthy practices that are based on the six pillars. Practice these six pillars for better brain health and BE MORE.
· The Be Social pillar is about having strong connections with friends, family and your community.
· The Eat Right pillar is about getting the right nutrients to feed your brain.
· The Manage Stress pillar is about keeping stress under control.
· The Ongoing Exercise pillar is about staying physically active.
· The Restorative Sleep pillar is about getting quality sleep.
· The Engage Your Brain pillar is about challenging your mind.
Does Staying Sharp offer any voice-enabled Alexa skills for my Amazon Echo speaker?
Yes, one Alexa skill is available: The Staying Sharp Memory Game from AARP. Use voice commands to play simple games with words and numbers. The level of difficulty will adjust based on how well you’re doing. Alexa will give you feedback for each answer. When you finish a game, Alexa will reveal your score. To learn how to enable this skill on your Amazon Echo speaker, see the Voice Games link in the footer of this website.
Does Staying Sharp meet accessibility standards (accessible to consumers with vision, hearing or sensory impairments)?
Staying Sharp generally complies with applicable accessibility standards. However, Staying Sharp also has content including the Brain Health Assessment and games that requires certain sensory skills. For example, in a cognitive memory test, a series of words appears on the screen for a few seconds, and then you are tested on what words were displayed. Staying Sharp also provides an array of
other activities for individuals with varying abilities.
How do I unsubscribe from your email list?
Click the Unsubscribe link at the bottom of your email.
What personal information does AARP keep on file, and how is it used?
Is my personal info secure?
Does AARP share my personal info or sell it to any other companies?
What is the relationship between Staying Sharp and AARP?
Staying Sharp is an AARP Member Benefit and was developed in order to offer AARP members with a trusted resource that takes the latest in brain science and translates it into engaging articles and everyday activities.
How can I order Staying Sharp for my company?
For partnership opportunities or bulk subscriptions, please reach out to our Business Development team.
How do I bookmark Staying Sharp?
In most browsers, you can bookmark Staying Sharp by using the tools next to your web address input field.
What if I forget my password?
Click reset your password if you’ve forgotten your password.
What browsers are supported by Staying Sharp?
Staying Sharp supports Internet Explorer 11 and above, and we recommend always using the most recent versions of Firefox, Chrome or Safari for the best experience.
What if games do not play, or I see a blank page?
Please check your browser settings to block third-party cookies or to block the Adobe Flash plug-in. To work in your browser, some games may require third-party cookies or Adobe Flash.