Welcome to the Staying Sharp FAQs. Below you’ll find a list of our most commonly asked questions about the Staying Sharp platform. Want to learn more about AARP or have questions about your membership? Visit the AARP FAQs by clicking here.

What is the price of Staying Sharp?

If you’re an AARP member, Staying Sharp is Free! You can enjoy all of the articles, activities, and recipes our site has to offer and build a brain health plan that works for you. Add access to the brain health assessment, and receive your brain health score and personalized recommendations for a small fee. 

What is Staying Sharp?

Staying Sharp provides science-based tools to assess your brain health in order to provide a personalized path to maintain and improve it. It's packed with information, activities and tools backed by the Global Council on Brain Health and designed to be both fun an effective.  Learn more.

Where do I start?

Activate Staying Sharp by signing in with your AARP account. From there you can choose your own path to brain health by digging into our evidenced-based articles, activities and recipes. Or—if you want a little help from us to guide your path—you can add the Staying Sharp brain health Assessment and receive your brain health score and personalized recommendations for a small fee. Personalized recommendations include activities, articles, recipes and more ways to improve your brain health.

How does Staying Sharp affect brain health?

Staying Sharp provides recommendations within the five pillars of brain health, personalized to your needs, that you can easily fit into your everyday life to help improve brain health.

What are the five pillars of brain health?

MOVE: Keeping Fit. Staying physically active keeps your brain engaged and challenged.

NOURISH: Eating Right. Getting the proper nutrients to feed your brain.

RELAX: Managing Stress. Getting enough sleep and keeping stress levels down will allow your brain to relax and recharge.

DISCOVER: Learning More. Challenging your brain in new ways.

CONNECT: Being Social. Interacting with friends, family, and your community can positively affect your brain health

What do you mean "powered by science?"

All of our activities, articles and recipes are based on peer reviewed research and clinical studies. Want to take a look for yourself? You'll find links directly to the research within most of the content.

Where do I start?

Start by registering to take the Staying Sharp Brain Health sample assessment. By taking the sample assessment you have the ability to try out the cognitive flexibility test and see your results for free. From there you can subscribe to take the full Brain Health Assessment in order to see your results and begin receiving personalized recommendations for activities, articles, recipes and more.

What do you mean "backed by science?"

All of our activities, articles and recipes are based on peer reviewed research and clinical studies. Want to take a look for yourself? You'll find links directly to the research within most of the content.

Where can I find out more about Staying Sharp?

Learn more about Staying Sharp by clicking the “How it Works” page at the top of the site and watching our videos.

What is the Staying Sharp Brain Health Assessment?

Want a little extra help in building your brain health plan? For a small additional fee, you can buy the Staying Sharp Assessment take our scientifically validated Brain Health tests, and we will deliver personalized recommendations just for you. 

What will the assessment tell me?

The assessment will tell you how you perform in two vital areas: Neuroperformance--or how your brain works--and lifestyle--how activities in your daily life supports brain health. The neuroperformance tests will measure your memory (in both recognition and working memory), cognitive flexibility, processing speed and attention span. The lifestyle assessment will gauge how well you adhere to the 5 pillars of brain health that are Keeping Fit, Eating Right, Managing Stress, Learning More, and Being Social. 

How long does the full assessment take?

The assessment takes 30-40 minutes to complete. We recommend that you find a quiet place and complete the full assessment in one sitting. Get interrupted or need to step away for some reason? We’ll save your spot for up to 1 hour.

Where are my assessment results?

Sometimes it can take a few extra minutes for your results to generate. Please wait 5 minutes and revisit your Assessment Results page on Staying Sharp. 

How often should I take the assessment?

For the most accurate results, we recommend you only take the assessment once in a 90 day period.

How does Staying Sharp personalize my recommendations?

Based on a comprehensive review of your assessment results we’ll provide activities, recipes and other content that we think you’ll find is the right fit for your lifestyle.

What is an activity?

Activities are simple actions you can add to your daily routine to increase or maintain your cognitive abilities.

Do brain games build brain health?

While some scientific studies suggest that there are certain cognitive benefits associated with brain games, the research on brain games continues, and there is no consensus that games can have a meaningful long-term impact.  Our commitment is to stay abreast of the research, and provide you with the insights of the scientific community --- assembled from all sides of the scientific spectrum. Staying Sharp includes access to brain games because we’ve heard from our users and site visitors that games can be a relaxing and interactive way of taking a break, simply by doing the kind of mental challenges that games offer.  We strongly recommend a holistic approach to brain health which includes physical exercise, keeping your mind challenged, managing your sleep and stress, being social and having a healthy diet. 

So I saved an activity… now what?

Once you've saved an activity or other piece of content you can navigate to  "My List" to review what you want to work on. As you complete activities or otherwise finish using the content you can keep it there to do again or remove it from your list and find a new activity to work on.

What is the Global Council on Brain Health?

The Global Council on Brain Health (GCBH) is an independent collaborative of scientists, doctors, scholars and policy experts convened by AARP to provide the best thinking on what people and professionals can do to maintain and improve brain health. AARP founded the GCBH in collaboration with Age UK, which is the United Kingdom's largest charity dedicated to helping everyone make the most of later life.

How does the GCBH impact Staying Sharp?

The GCBH looks at evidence-based scientific research on brain health to determine what lifestyle changes and activities may positively impact brain health, vs. those that do not – or are not as yet proven to have impact. Specifically, it will look at each of the 5 pillars of brain health promoted by Staying Sharp: Move, Discover, Relax, Nourish and Connect, to advise on what actionable steps may be taken in each pillar to help promote positive impact on brain health. Staying Sharp’s content and activities are aligned with, and will evolve with, the latest findings.

What are Staying Sharp’s policies on comments?

Please visit the AARP Community Guidelines page for information on the Staying Sharp commenting policy. 

Does Staying Sharp meet all accessibility standards (accessible to consumers with vison, hearing or sensory impairments)?

Our content does meet these guidelines, however, certain components of the program including the assessment are not optimized to these standards.

How do I unsubscribe from your email list?

Click the unsubscribe link at the bottom of your email.

What personal information does AARP keep on file, and how is it used?

Click our privacy policy by visiting here.

Is my personal info secure?

Of course! AARP takes your privacy as our top priority.

Does AARP share my personal info or sell it to any other companies?

No, AARP would never sell any of your info to a 3rd party without your consent. Learn more by reading our privacy policy.

Where can I read your privacy policy?

Here.

Where can I read your terms of use?

Here.

What is the relationship between Staying Sharp and AARP?

Staying Sharp is a membership benefit to AARP members and is built by our development team.

How can I order Staying Sharp for my company?

For partnership opportunities or bulk subscriptions, please reach out to our Business Development team.

How do I bookmark Staying Sharp?

In most browsers, you can bookmark Staying Sharp by using the tools next to your web address input field.

Is there a Staying Sharp app I can download?

At this time, Staying Sharp is only available via web browser. We’ll definitely let you know if/when an App is coming though!

I’m having trouble logging into the site. Now what?

First, try resetting your password by “Clicking “Forgot Password?” link on the login page. Still having trouble after completing that process? Reach out to us by clicking the “Help” link in the menu.

What if I forget my password?

You can reset your password by clicking on the Forgot Password? Link on the login page.

What browsers are supported by Staying Sharp?

While Staying Sharp supports Internet Explorer 10 and above, we recommend using a modern browser like FireFox, Chrome or Safari for the best experience.

How can I see my account info?

If you have an AARP.org account, you can see the details of your membership at any time online once you're logged in. If you don't have an AARP.org account, it's free and easy to register for one.

Once you're logged in, go to the My Account section and click View and Edit My Account on the left hand side.

How do I update my address?

If you have an AARP.org account, you can change the address associated with your membership at any time online once you're logged in. If you don't have an AARP.org account, it's free and easy to register for one.

If you prefer to speak to us by phone, please call 1-888-OUR-AARP (1-888-687-2277) toll-free.

Change My Address

Is my personal info secure?

Of course. AARP has strict guidelines to keep all of your information secure and would never or give away any of your information.

How do I contact AARP Customer Support?

By Phone

Toll-Free Nationwide:1-888-OUR-AARP(1-888-687-2277)

Toll-Free Spanish:1-877-342-2277

International Calls:1-202-434-3525

Hours: Monday to Friday:7a.m. - 11p.m. ET

By Mail

AARP 601 E Street, NW Washington, DC 20049